Veterinary Customer Care Manager

Full Time, Permanent
Base 25,000

Leapfrog Recruitment have an exciting opportunity for a natural “People Person” to be Customer Care Manager within our clients fantastic Veterinary Practice situated in Nottingham on a full time permanent basis. 

In this role you would be responsible for leading the reception team – including coaching their professional development and communicating across the different clinical teams. You will be a big part of managing the smooth running of the clinic and overall customer excellence delivery.

The practice: 

Is a purpose built, modern and very spacious veterinary practice that has a wonderful front of house reception/ waiting area that has separate dog and cat waiting areas. In the back there is a spacious prep area, dedicated theatre, digital x-ray, in-house laboratory and full surgical and diagnostic facilities enabling the team to provide excellent veterinary care to their patients and clients.


Our ideal candidate is someone with:

  • at least two years previous customer service experience (veterinary experience is preferable but not essential)#
  • strong leadership experience – you must be comfortable managing teams 
  • Experience working with profit and loss, and managing business costs 
  • Familiar working with Excel and office applications 

In return a salary circa £25,000 per annum and competitive benefits package is on offer.

Interested? Apply/ enquire via this site or call/text/whatsapp 07585608386 and speak to Olivia for more information/ full job spec.

Job Reference: LEAP345                           All applications are 100% confidential

Leapfrog Recruitment – Veterinary Recruitment Specialists –