Leapfrog Recruitment have an exciting opportunity that would suit a Registered Veterinary Nurse or experienced Veterinary Receptionist wanting to step into management. An initial 9 month maternity cover as Customer Care Manager which can lead into a permanent Practice Manager role for the right candidate. 

Full time based in the Hounslow surgery but can be divided between the Hounslow and Ealing surgery if required. A Veterinary background is preferred but we will also consider applicants  with a management/ HR background.

The role would involve:

• Managing all social media platforms – Facebook, Twitter and Instagram. Producing engaging content & responding to comments & messages.
• Quarterly newsletter – Proof reading, personalising, adding to websites, emailing to clients.
• Pet Healthcare Club – Enquiries, marketing, product allocation, liaising with the direct debit provider.
• Recruitment of new staff – Advertising positions, interviews, gaining references, training.
• Maintenance of websites – adding new content / blogs ect.
• Competitor analysis.
• Managing accounts for charities, clients, debt management and payment plans.
• Arranging Christmas party!
• Fire officer duties.
• Working alongside the practice owner to implement changes into the surgeries, by informing staff ect.
• Managing reviews across numerous platforms, client comments, managing complaints in a polite professional manner and meeting client expectations.
• Appraisals, helping to manage staff, sickness, holiday, arranging cover ect.

Working hours:

• Full time, 37.5hrs per week

A Veterinary background is preferred but we will also consider applicants  with a management/ HR background.

 

Interested? Apply/ enquire via this site or call/text/whatsapp 07585608386 and speak to Olivia for more information. 

Job Reference: LEAP392 

Leapfrog Recruitment – Veterinary Recruitment Specialists – www.leapfrogrecruitment.co.uk